For companies
AI and software for business operations
We build systems that take repetitive work off your staff and pass your security review. We also finish AI projects that stopped after the demo.
Past clients include Autodesk, Booz Allen Hamilton, Phone2Action (now Quorum), and a travel insurance group selling $120 million a year in eight countries.
Who this is for
- Operations leaders
- You know which process costs your team the most time. We build the system that takes it over.
- Technology leads with a stuck AI project
- The system works in the demo, but nobody uses it. Common causes are data access, the security review, or the departure of the person who built it.
- Insurance and other work where errors are costly
- Where a wrong answer leads to a wrong claim or payment. We built a travel insurance sales platform that sells $120 million a year in eight countries. We also built and ran Health Insurance Portability and Accountability Act (HIPAA) infrastructure for the Maryland Department of Health.
What we build
- AI for internal operations
- The approach we use to run our own company, adapted to your work: scheduled tasks, reconciliation, sorting incoming requests, and search across your company's documents.
- Document processing at volume
- Taking data out of documents, sorting them, and checking them against each other. This is for work where a person now copies data between two systems that do not connect.
- Answers from your own documents, with sources
- Every answer links to the document it came from. People trust an answer with real work when they can check it in one click.
- Finishing a stalled AI project
- We find out what is stopping the project, then do the work to finish it, so you get value from work you already paid for. The Production Readiness Review
How we work
- A fixed price for new projects
- Scoped against one process, priced before it starts, with a finish date. You do not need a retainer to keep the system running.
- A senior engineer leads every project
- The person who scopes your project is the person who builds it.
- Your staff can run it
- Your staff are trained and the system is documented before we finish, so they can change it after we leave.
Results
- We run our own company on it
- One agent runs our daily operations: briefings twice a day, email sorting every five minutes, action items from meeting recordings, renewal checks, and invoices checked against logged time. We tested each job on our own company before we built one for a client. See the full list.
- You can read one of our builds
- The toolkit we made for a tax accountant in India is open source, with a write-up of what it cost and why we designed it that way.
- Travel insurance at scale
- We designed and built the sales platform for a travel insurance group. It sells $120 million a year of travel insurance in eight countries. We finished in 2015, and it is still selling.
KZN functions not just like a vendor, but as a partner that takes ownership of the solution and strives to improve it based on their own knowledge of industry trends.
Tell us which process costs your team the most time.
In a 30-minute call, we will tell you if it is worth building, what it would cost, and how long it would take.