For government

Software and AI for government, on contracts you can use now

Federal, state and local agencies can hire us through Maryland's Consulting and Technical Services (CATS+) contract, SAM.gov, or an existing contract, so work can start in weeks.

We have worked on government software since 2008, starting with the Defense Acquisition University's learning system. We have worked with the DC Department of Public Works since 2016, and we were prime contractor on two state pandemic responses.

Who this is for

Agency technology leaders
You need a contractor who understands AI and your records, security and review rules.
Department heads
Public works, transit, parks, sanitation, public health and resident services, where requests wait in a queue.
Prime contractors
A subcontractor for the AI and software work on your contract.

What we build

Resident request intake
Requests arrive by phone, form, email and app, in the resident's own words. The system sorts each request, sends it to the right team, and drafts a first reply. A person reviews the requests that need one.
AI for department operations
The internal work that keeps a department running: assigning routes, confirming that a service was done, and matching records between systems that were not designed to work together.
Document processing
Freedom of Information Act (FOIA) requests, permits, contracts and invoices. This work takes time from staff who were hired to do something else.
AI governance and assessment
Alignment with the National Institute of Standards and Technology (NIST) AI Risk Management Framework, and the documents your chief information officer needs to approve a system.

How to hire us

Agencies can hire us through any of these today.

Four ways an agency can hire us A Maryland agency, or a local government that can use the contract, hires us with a task order under Maryland's CATS+ contract, in any of its ten functional areas. A federal civilian agency hires us as prime contractor on a small award, through our SAM.gov registration. A prime contractor on a larger contract hires us as a subcontractor for the AI and software work. An agency that already has a contract with us can extend it as a sole-source extension, as we have done in DC. All four routes lead to Kaizen, and work can start in weeks. IF YOU ARE YOU HIRE US THROUGH A Maryland agency OR A LOCAL GOVERNMENT THAT CAN USE IT A task order under CATS+ ALL TEN FUNCTIONAL AREAS A federal civilian agency WITH A SMALL AWARD A prime contract WE ARE REGISTERED ON SAM.GOV A prime contractor ON A LARGER CONTRACT A subcontract FOR THE AI AND SOFTWARE WORK An agency with a contract ALREADY IN PLACE WITH US A sole-source extension OF THAT CONTRACT, AS WE HAVE DONE IN DC Kaizen WORK CAN START IN WEEKS
The route depends on who is buying. Agencies can use any of the four today, and work can start in weeks.
Maryland CATS+
All ten functional areas. Maryland agencies, and the local governments that can use the contract, hire us with a task order under it.
SAM.gov
Registered and current, with a Unique Entity ID and a Commercial and Government Entity (CAGE) code. For federal civilian work, as prime contractor on small awards or as a subcontractor to a larger prime.
Maryland MBE and SBE
We are a certified Minority Business Enterprise (MBE) and Small Business Enterprise (SBE) in Maryland. When a contract has an MBE or SBE participation goal, our share of the work counts toward it.
Extending an existing contract
An existing contract can sometimes carry new work as a sole-source extension. We have done this with DC, and we know what the contracting officer needs to see.

Results

DC Public Works, since 2016
We have worked with the DC Department of Public Works without a break since July 2016, through several chief information officers and a pandemic. About 100 million readings from a 200-vehicle fleet, joined with a dozen agency systems in one live data warehouse.
Two state pandemic responses
As prime contractor for Maryland and Delaware: 4.2 million vaccinations processed, 45 million messages sent and received for the two state health departments, and a state website rebuilt in four working days to handle 150,000 requests a minute.
Experience with sensitive data
We built and ran Health Insurance Portability and Accountability Act (HIPAA) infrastructure for the Maryland Department of Health. It met the Center for Internet Security (CIS) Level 1 benchmark and passed a state security review. We also built student case management for DC Public Schools, covered by the Family Educational Rights and Privacy Act (FERPA).

The contractor is well versed in database design and system architecture.

David Koehler Deputy Chief Information Officer, DC Department of Public Works

Tell us which request queue is longest.

In a 30-minute call, we will tell you if it is worth building, what it would cost, and which contract it can go on.

Book a 30-minute call